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  • Self-assessed Accessibility Information



Ricoh Arena Events Department


Phoenix Way,
West Midlands,


The Ricoh Arena is unlike any other venue in the UK. A pioneer in the world of business, entertainment and sport.

The award-winning venue has a mix of state-of-the-art conference, banqueting, exhibition, hotel, music and sports facilities. It has become a firm favourite in the UK for music promoters as well as business and sports event organisers.

World renowned artists such as Florence and the Machine, Coldplay, Take That, Bon Jovi and Rod Stewart are amongst the world-class acts who have played at the Ricoh. In addition the Ricoh Arena has hosted England Under-21 internationals, Heineken Cup, EDF Energy Cup semi-finals and during the summer of 2012 fans came from all corners of the globe to cheer on their teams during 12 matches in the London 2012 Olympic Football Tournament.

There is over 20,000 sqm of space along with 2,000 onsite car parking bays, two restaurants, De Vere hotel and one of the UK’s largest casinos which is perfect for post-event entertainment.

Situated in the heart of England, the Ricoh Arena is within two hours’ drive of 75% of the population and is around 800 yards from junction 2 of the M6 as well as being within easy reach of the M1 and M40. With three train stations within 7 miles, Birmingham International Airport only a 20 minute drive away and London Euston 55 minutes by train, the Ricoh Arena is the ideal destination for a multitude of events.

Baby changing facilitiesCash PointCoach parties acceptedCredit cards accepted (no fee)Disabled accessDisabled toiletsFacilities for groupsFacilities for educational visitsGift shopOn-site cateringOn-site light refreshmentsPublic toiletsTelephone (public)Accepts groupsFacilities for conferencingFacilities for corporate hospitality

Children welcomeDisabled accessDogs not accepted (except guidedogs)

Open all the time


Situated off M6 junction 3 and Phoenix Way - A444

Parking: with charge

Accessible by Public Transport: 3 miles from Coventry station


  • Baby changing facilitiesBaby changing facilities
  • Cash PointCash Point
  • Coach parties acceptedCoach parties accepted
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Disabled accessDisabled access
  • Disabled toiletsDisabled toilets
  • Facilities for groupsFacilities for groups
  • Facilities for educational visitsFacilities for educational visits
  • Gift shopGift shop
  • On-site cateringOn-site catering
  • On-site light refreshmentsOn-site light refreshments
  • Public toiletsPublic toilets
  • Telephone (public)Telephone (public)
  • Accepts groupsAccepts groups
  • Facilities for conferencingFacilities for conferencing
  • Facilities for corporate hospitalityFacilities for corporate hospitality
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Dogs not accepted (except guidedogs)Dogs not accepted (except guidedogs)

Self-Assessed Accessibility Details


  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
    • YesGym/leisure centre
  • YesGood contrast between the floor and wall
  • YesBaby changing facilities
  • YesGuest information available in large print (14pt and over)


  • YesBedroom with non-allergenic bedding available
  • YesBedroom without fitted carpets available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesWet room
  • YesSeparate shower unit with support handrails available
  • YesWCs with handrails available
  • YesBathroom with emergency call system available
  • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
  • YesBathrooms available that have been specially adapted for wheelchair users


  • YesEntrance well lit


  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan


  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities
  • YesStaff have had disability awareness training

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