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  • Self-assessed Accessibility Information

Shopping Centre

Shopping at Birmingham Airport

Shopping at Birmingham Airport

Shopping at Birmingham Airport


Diamond House,
Birmingham Airport,
B26 3QJ


If you're travelling through the Airport why not take advantage of great offers on Duty Free fragrances and spirits, technology from Dixons and all the latest fashions!

Shops include:
* Accessorize
* Antler
* Best of the Best
* Boots
* Claire's Accessories
* Dixons
* Duty Free
* Game Grid
* Holland and Barrett
* JD Sports
* M&S Simply Food
* Next
* Rolling Luggage
* Spar
* Superdry
* Tie Rack
* World Duty Free - Collection
* W H Smith

Baby changing facilitiesCash PointCredit cards accepted (no fee)Currency ExchangeDisabled accessDisabled toiletsGift shopOn-site cateringPostboxPublic toiletsTelephone (public)Wheelchairs available

Children welcomeDisabled accessDogs not accepted (except guidedogs)Smoking not allowed

Open all the time



Plan route to Birmingham Airport using Google mapsPlan route using Google maps

Map reference: SP 183837  Lat: 52.45096 Long: -1.73214


Birmingham Airport is at the heart of the UK motorway network on the M42 J6 and is within a two-hour drive of more than 35 million people! If you are using a sat-nav system, the postcode of the airport is B26 3QJ.

General Directions:

* From the north-west (Stafford, Stoke, Manchester, Liverpool): Take the M6, M6 Toll, M42
* From the north-east (Nottingham, Derby, Leicester, Sheffield, Leeds): Take the M1, M42
* From the east (Coventry, Northampton): Take the M6
* From the south-east (Banbury, Oxford, Bicester, London): M40
* From the south-west (Worcester, Cheltenham, Gloucester, Bristol): M5


Birmingham International Station serves the airport and NEC, and is connected directly into the terminal buildings via a free 'Air-Rail Link' monorail system.

Rail services operate regularly from Birmingham International to Birmingham City Centre (New Street), with departures approximately every 10 minutes. The journey takes 10 minutes on a direct train and costs £3.10 one-way.

Services to central London operate throughout the day, with the fastest nonstop services in the morning taking 70 minutes from Birmingham International to Euston.



The main bus services are the 900 (connecting Birmingham and Coventry via the Airport) and the 966 (connecting Erdington and Solihull). Most journeys from the Airport will cost £1.80 for a single ticket - note that many bus services do not give change.


Long-distance coach services are operated by National Express and Megabus to a range of domestic destinations across the UK.


Black cabs operate a 24-hour service from directly outside the arrivals area of the terminal buildings. Each taxi can carry up to five passengers (some can carry six), with luggage and are able to take wheelchairs.

For journeys in Birmingham and Solihull metered zone fares will be displayed during the trip. All black cabs accept major credit cards, provide receipts and are the only cabs licensed to operate from the Airport without prior booking.

For enquiries please ring 0121 782 3744

Parking: with charge

Accessible by Public Transport: 0 miles from Birmingham International station


  • Baby changing facilitiesBaby changing facilities
  • Cash PointCash Point
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Currency ExchangeCurrency Exchange
  • Disabled accessDisabled access
  • Disabled toiletsDisabled toilets
  • Gift shopGift shop
  • On-site cateringOn-site catering
  • PostboxPostbox
  • Public toiletsPublic toilets
  • Telephone (public)Telephone (public)
  • Wheelchairs availableWheelchairs available
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Dogs not accepted (except guidedogs)Dogs not accepted (except guidedogs)
  • Smoking not allowedSmoking not allowed

Self-Assessed Accessibility Details


  • YesDesignated parking for guests with disabilities
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • YesDrop-off point for guests outside entrance
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesLift equipped with raised floor numbers or braille numbers or letters
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities


  • YesHearing loop system
  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesWheelchairs provided
    • YesFree
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children


  • YesEntrance is well lit
  • YesAutomatic door at the main entrance


  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • YesHigh chairs for children
  • YesChildren's menu

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