Awards for Crabtree & Evelyn

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for shoppers with disabilities
    • YesWithin 50 metres approx. of entrance
  • YesDrop-off point for shoppers outside entrance

Access

  • YesLevel access on one floor throughout
  • Yesgood contrast between the floor and walls

General

  • YesRoutes / aisles throughout the facility suitable for wheelchair users or visitors with limited mobility
  • YesStaff have had disability awareness training

Entrance

  • YesSteps to the main entrance
    • 12
      Number of steps to entrance
    • YesHandrail by steps

Food

  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesSugar free (diabetic)
    • YesGluten free (coeliacs)
    • YesVegetarian
    • YesVegan
  • YesHigh chairs for children
  • YesChildren's menu

Notes

The store is on the ground floor all on one level. The tearooms are upstairs, however due to the age and size of the building there is no access for wheelchair users.